Desolation Hotel

Desolation was wonderful, extremely clean rooms, friendly staff, and perfect location. I stayed at Desolation with a few friends and we all snowboard, the hotel is a short 5 minute walk to the Gondola for Heavenly which was amazing as we went boarding all three days and did not have to worry about parking. There is also Maggies restaurant on second story of the hotel, food was delicious and the service did not disappoint. The pool is heated (which is delightful if you go in winter season and the hot tub is also there for a nice dip after a day on the slopes). Highly recommend staying here, I will definitely be going back.

Great accommodations, good location and service. The only downside was that underneath the bed looked like it had not been cleaned in a while. There was a pair of ski goggles and a single slipper that was probably missing its friend. I dropped something that rolled under the bed and contemplated leaving it there because of the mess!

The hotel is new and beautiful. The rooms were extremely clean and well stocked, even the kitchen had everything we could potentially want! The bed was super comfortable, the heated floors in the bathroom were great. (Down one star for our ground floor view of the neighboring hotel and street- we had wanted to use the outdoor tub, but even with bathing suits it felt too open with our view) The lobby staff were friendly and helpful. We felt welcomed and taken care of. Maggie’s restaurant upstairs was delicious and the staff were all extremely friendly and attentive. The food was great! We soaked in the hot tub, and that was very relaxing and fun, especially on cold days where there was no snow, and the gondolas were closed. The location is very convenient and parking was easy. Walkable to both heavenly village and the beach, even with our four year old.

My boyfriend and I had a perfectly splendid time at this cute and luxurious boutique hotel 🏨 during our 4 day getaway from San Jose. I loved how welcoming, friendly and attentive the staff was to us! They had a texting service so I could reach out to them whenever I needed such as replenishment for bath toiletries 🧴 etc. Our last night our heater was getting maintenance so they put a small heater in our room. We dined at Maggie’s restaurant located on 3rd floor. The waitress was okay; I wish they offered lunch entrees during dinner too but the chicken and steak was yummy. Overall I loved how new, clean, modern, cozy our room felt; so many small attention to detail. I even got a bottle of 🍷 for my birthday when we checked in 🥰🥹 Highlights 🌟 free laundry 🧺 room for us to wash our dirty clothes at the end of our trip 🌟 nice heated pool, jacuzzi, 🌟 loved the Dyson blow dryer, a first I’ve seen! Lovely detail 🌟 heated bathroom floor was a plus 🚽 🌟 outdoor tub 🛀 was beautiful and a heated on our balcony was a nice touch! 🌟 kitchenette had nice condiments, plates, cups, pots/pans, utensils, a beautiful stove; was just missing olive oil/butter for us to cook our meat hehe 🙃 🌟 🧖🏻‍♀️ we booked a time to use the sauna, they had a nice shower next to it. I felt so relaxed Improvements 💖water pressure on showe head could be better but the handheld shower head was fine! 💖more shampoo, conditioner and body wash would be nice but we brought our own so it worked out 🙂

My recent stay at Desolation Hotel was simply extraordinary. Led by the exceptional manager, Richard Dunne, the staff's dedication to providing a top-notch experience was evident from the start. Mr. Dunne's commitment to customer satisfaction shone through in every interaction, ensuring a comfortable and enjoyable stay. The highlight was the heavenly comfort of the beds, offering a dreamy retreat after a day of snowboarding at Heavenly. The hotel's strategic location made accessing the gondola a breeze, perfect for winter sports enthusiasts. For a delightful culinary experience, Maggie's, a nearby gem, exceeded all expectations with impeccable service and a delectable menu. Our time at Desolation Hotel was exceptional, thanks to Richard Dunne's warm hospitality, heavenly beds, spotless rooms, and convenient location. Maggie's added the perfect culinary touch to this unforgettable winter retreat. Eagerly anticipating my next stay!

The hotel is new and beautiful. The rooms were extremely clean and well stocked, even the kitchen had everything we could potentially want! The bed was super comfortable, the heated floors in the bathroom were great. (Down one star for our ground floor view of the neighboring hotel and street- we had wanted to use the outdoor tub, but even with bathing suits it felt too open with our view) The lobby staff were friendly and helpful. We felt welcomed and taken care of. Maggie’s restaurant upstairs was delicious and the staff were all extremely friendly and attentive. The food was great! We soaked in the hot tub, and that was very relaxing and fun, especially on cold days where there was no snow, and the gondolas were closed. The location is very convenient and parking was easy. Walkable to both heavenly village and the beach, even with our four year old.